If you have been paying more than these prices below... If you have been paying more that $35 per hour... See you next time!  If it is not worth fixing, we will tell you, not to spend your money!  Remember we are not a 10-4:30 computer store. If your pc needs fixed at 4:45 PM on Friday afternoon and it takes till 8:00 AM Saturday, it will be fixed! (An actual service call.)

Removal of Malware, Spyware, Virus Security violation is the biggest threat to all PC Owners, Over 80% of all system failures and data loss is due to spyware, malware and virus. Immediate removal and prevention is the key to saving your PC now and preventing any further infections.

Removal of Malware, Spyware, Virus includes:

  • Identifying and remove spyware
  • Identifying and remove viruses
  • Identifying and remove Malware
  • Updating existing anti-spyware, anti-malware and anti-virus applications

$90.00 per computer (drop off only) on-site $100.00 (this usually takes 2-4 hours)
*
Please note if you only have spyware on your machine, PC Optimization would be the recommended method.

Add Antivirus with 1 year of updates to any hardware replacement. $40-$50

PC Optimization General Maintenance of your PC can increase the life of your computer, up to 2-3 years.  The overall performance and speed will increase 25%

PC Optimization includes:
  • Clearing out All Temporary files (backend included)
  • Ensuring all spyware, malware and virus software is installed
  • Removing unnecessary system files
  • Windows errors, System and Registry Defrag
  • Windows definitions up to date
  • Simple maintenance training

$55.00 per computer  Each additional PC $45.00

DSL or Cable modem & firewall setup
for your business. Hardware firewall is $90 and about $35-70 labor.

Simple Peer to Peer Network.  $25 to ??? Most 3-7 computer networks take less than a day or about $140-300. (Remember XP Home should never be used in any network! If your IT person or place where you bought your PCs didn't tell you this ... fire him / them.)

Restore Windows on previously built Harrisburg Help Desk computer $25-35.  ($15 if it still has our internal backup program in place).  Non - Harrisburg Help Desk computers $35-75.  All attempts with be made to save personal documents, email, bookmarks, pictures and music. Windows Vista $N/A.

When all else fails and you have to reinstall your system, rest assured we can quickly and cost effectively
assist you.

Windows re-install includes:

  • Identifying faulty hardware
  • Completely cleaning off hard drive
  • *Backup data (limit 4 gig)
  • *Install windows operating system
  • Install drivers
  • Update all windows service packs and critical updates
  • *Install antivirus and malware software
  • One software of your choice installed (you supply)

$99.00 per computer (drop off only)

*limit 4 gig - $20.00 per gig after first 4 gig
*You supply all operating system disks and driver disks (If you do not have these and they are not stored on your system
  there  will be additional charges for supplying drivers)
*Antivirus (you supply or purchase)

Replace old hard drive with new present standard sized hard drive (160 gb at present) and copy everything over to new hard drive $99.

Replace blown hard drive with new and new operating system.  $99  (If you do not a have legal copy of Windows or an Windows Upgrade copy add $145 or more for Windows XP Pro.)

Add network interface card for cable internet or DSL. $15

Rebuild two computers into one better with no additional parts. This happens a lot, one blows some major part and we take it from the other one. $25-50

Replace Power Supply with 300 Watt AMD, Intel P4 rated.  $40

Rebuild your computer into new mid tower case with 300 Watt power supply for those of you who have under-rated power supplies in all micro mini tower cases. (Compaq Presario, HP Pavilions, Dell small footprints) $99

Add DVD-RW to present computer, depends on ending configuration & special cabling. $50-70

To convert XP Home or Windows Vista to Windows XP.  Including purchase of Windows. $99 (If it is a laptop, contact us for pricing.)

Install New Software. $30-$80 (Pro)

Shipping Directions:  You may have kept your original computer box.  If it contains at least 4 inches of foam from the computer to its outside walls you can use that box to ship your computer here.  Second choice is, if your computer will fit inside your original monitor box. Leave the original syrofoam insert in the bottom of the box for stability and place your computer on some form of sponge rubber about 2 inches (cheap carpet matting is great) and surround the sides and top with large bubble bubble wrap or sponge rubber. Tape all edges of the outside box so it will not be able to twist or bend. When you are done, the box should be able to withstand the 6 foot drops that UPS or Fedex might be giving to it.

Note: The prices here are what are typical for 95% of all computers coming into the shop for repair. Price always subject to change without notice. List was compiled September 2008. Parts like hard drives, DVD and Blu Ray players will continue to increase in capacity and speed while the price continues to fall.

*Warranty Is Void If There Is Any Indication Of Intentional Damage, Accidental Damage, Sabotage, Or Removal Of The Warranty Seal 


 


We provide Home & Office Support, PC & Mac Training for Individuals and Groups, Web Site and Blog design, Virus Removal, Computer clean-up's & Tune-up's plus network support. 100% Guarantee or your money back.

After Hour Support is our Specialty.

 
the Harrisburg Helpdesk 4331 North Sixth Street Harrisburg, PA 17110 717.889.0491